How to fix Netflix error code 10023-997

 Even if you only have an iOS device with you, you can still use the Netflix app to watch your favorite shows. Traveling will never be dull because you can still use Netflix to keep yourself entertained while on the go. You may use your iOS mobile device to access its thousands of contents and choose which ones to watch. As a result, Netflix is the most popular app among users for their entertainment needs due to its accessibility and flexibility, which allows you to watch it from anywhere as long as you have a reliable source of data on your device.

However, while watching movies on Netflix can help pass the time during long flights, it can also cause frustration. In the Netflix app on your iOS device, there is a specific error code that may appear. Netflix error code 10023-997 is a technical error that has been reported by some users. And, to alleviate your concerns about the error, this article will go over it in detail and present solutions for how to fix it. Continue reading to find out how to fix the issue and get back to watching Netflix without interruption.

WHAT IS NETFLIX ERROR CODE 10023-997?

  • When you're watching Netflix on an iOS device, you're more likely to get this error. There are a variety of other reasons why Netflix error code 10023-997 occurs. One of them is a download issue, in which you become caught in the middle of a download procedure and are unable to continue watching your favorite shows. Furthermore, it's most likely a network connectivity issue that's causing the problem.

Error message: “There was a problem with this download. Please check your network connection and try again. (10023-997)”

HOW TO FIX NETFLIX ERROR CODE 10023-997

  • According to what we’ve learned so far, it’s caused solely by your device server or your network connection. And because we’ve learned that it’s not that complicated to solve, we’ve compiled a list of ways to help you fix the problem. Simply follow the solutions and each step outlined to restore your app’s functionality.

Solution #1: Power Cycle Your Device

  • Power cycling your device helps to refresh your network connection and erase any temporary corrupted files that may be causing the Netflix error.
  • Unplug your modem and router and turn off your device.
  • Before reconnecting the modem and router, wait at least 1 minute.
  • Turn on your device and launch Netflix after both devices are properly connected. Check to see whether the problem still exists.

Solution #2: Try a Different Network Connection

Your network's connection to Netflix isn't strong enough. You can put it to the test to see whether it meets the app's requirements for speed. Here are some things you should consider about:

  • Switch to your Wi-Fi connection if you're on a cellular data connection.
  • Make sure you don't have any bandwidth restrictions or are utilizing a public connection to watch Netflix movies and series.

Solution #3: Check your device's date and time.

  • When streaming Netflix, one of the causes of the issue is having a different date and time on your device. Make sure your device's date and time settings are up to date.
  • Tap the Settings icon on your iOS device's home screen.
  • Select Date and Time from the General menu.
  • Now adjust the date and time to reflect your present location.
  • Set Automatically can also be enabled.

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